OBJECTIVE

Acquire a position in a stable organization where my skills, knowledge, and contributions are the basis for opportunities of advancement.

SUMMARY

Current Notary Public for the State of Florida who completed my Masters of Science degree in Information Systems with a concentration on Software Engineering Management and a GPA of 3.917. I have nineteen years of programming experience, and ten years of web design and development. My skills include supervisory (up to six people), application design, programming, quality control, testing, technical writing, web design and development, training, instructional design, accounting, and more. I also have three years of instruction for Mechanical and Architectural Drafting.

Masters Degree: Software Engineering Management, research project completed on Project Management: Avoiding Failure and Achieving Success

General Skills: Working independently as well as on a team; safeguarding confidential information; generating reports; writing and maintaining technical publications and other documentation; written and oral communication; problem solving; establishing priorities; meeting deadlines; and process improvement

Programming: Java, FoxPro, VBScript, JavaScript, Clipper, C, C++, SQL, MS Access, Flash, Visual Basic

Web Design: PHP, XHTML, HTML, DHTML, CSS, MySQL, Photoshop, and some XML

Information Systems: SDLC, System Analysis & Design, UML & Data Modeling, Quality Assurance, Quality Control, Testing, Object Oriented Programming, Project Management, Report Design & Generation

Accounting: GL Coding, Accounts Payable, Accounts Receivable, Purchase Requests, Credit & Collections, Payroll, Petty Cash, and Deposits

Miscellaneous: Instructional Design, Training, Technical Writing, Data Entry & Retrieval

EMPLOYMENT HISTORY

• Design training for technology-delivered instruction (CBT, web-based training, electronic performance support, etc.)
• Design Simulation-based training
• Use established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation, and evaluation
• Use authoring tools and related software for the purpose of producing multimedia training packages
• Work with Graphic Artists, Programmers, and Subject Matter Experts in the development of interactive multimedia courseware
• Design interactive training materials for a variety of delivery systems, including CD-ROM, Internet, and electronic classrooms
• Research and identify data sources for instructional material development and additional information needed for instructor and participant materials
• Design interactive training materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups
• Develop evaluation tools for the assessment of training needs and products

• Managed all aspects of the web, including creative design, writing, and managing content
• Served as production editor of the association magazine, oversaw all aspects of editorial and photographic content, design, printing, and mailing
• Developed interactive electronic communications from the association to its members, including the publication of a weekly newsletter
• Built and executed a social media plan
• Disseminated information to association members and staff
• Briefly developed and placed advertisements throughout the Central Florida Community
• Issued Press Releases and information that impacts the Real Estate community

• Temporary for one month, then permanent.
• Updated and maintained manufacturer/retailer web pages with links and tracking codes in HTML and JavaScript
• Created web pages by piecing together several key elements while keeping the clients layout
• Set up dealer lists and SKU groups
• Onboard new retailer data feeds
• Built incoming and outgoing data feeds based on the clients requirements and the publishers specifications using VBScript
• Troubleshot errors in data feeds and make corrections
• Responded to client support requests by addressing and troubleshooting the issue, testing it, and implementing a solution
• Used VBScript to develop custom functions to manipulate the data
• Participated in a multi-team environment
• Analyzed and reviewed incoming data feeds to ensure they contained key elements needed for outgoing data feeds to be built
• Performed quality control checking and testing to ensure outgoing feeds met specifications set forth by the publishers.

• Assembled technical publications
• Created, maintained, and troubleshot excel spreadsheets
• Performed various other secretarial duties under the direct supervision of Bob Tracht - Director.

• Designed, created, and published websites using HTML, DHTML, CSS, and JavaScript
• Instructional Design
• Technical writing
• Created user manuals
• Programmed relational database applications
• PC maintenance and cleanup
• Research
• Monthly billing for automobile salvage company
• Computer and Internet training
• Created resumes, newsletters, graphic artistry, letterhead design, business card design, personal data cards, invitations, advertisement mailings, etc.

• Coded for General Ledger
• Accounts Payable
• Accounts Receivable
• Submitted payroll to corporate
• Checked new and existing customers credit
• Collections
• Cashing out the day and preparing deposits
• Auditing invoices on a daily basis to ensure accuracy
• Entering inventory receipts into the computer
• Adding new and modifying existing inventory items
• Researching inaccurate on-hand inventory items, etc.
• Accuracy and attention to detail were required for this position.

• Developed and produced instructional material for use in the development of interactive courseware (ICW) and web-based training (WBT) on technical based subject matter relating to computer hardware/software, communications, local and wide area networking and other assorted topics.
• Wrote the scripts/storyboards and coordinated with graphics designers and programmers on the layout of the course-ware.
• Coordinated with SME's (Subject Matter Experts) to obtain required information.

• Used Microsoft PowerPoint to create unique interactive training presentations and videos for CD-ROM delivery.
• This position required a strong knowledge of animation techniques and visual sensibility, linear and non-linear navigational schemes, and the ability to visually interpret storyboards and scripts.
• Gathered and manipulated photo, video, and audio files.

• Temporary Assignment
• Entered parking tickets, warning tickets, traffic summons, and accident reports into a software called PISTOL.

• Temporary Assignment
• Set up products in the computer system
• Setting up special feature combinations for products
• Assigned costs and prices to products
• Cross checked computer system with price book and corrected prices when necessary
• Assisted Process Engineering Manager where needed.

• Temporary Assignment
• Screened and directed calls
• Distributed mail
• Greeted customers and clients
• Word processing and proofreading
• Other various duties as assigned.

• Office of Tax & Revenue, District of Columbia
• NOS Communications – Las Vegas, Nevada
• Nomadic Display, Springfield, Virginia
• Naval Sea Systems Command, Crystal City, Virginia
• Morant Data Company, Alexandria, Virginia

• Expert level Foxpro Programmer for several companies (all versions of Foxpro)
• Analyzed, planned, developed, tested, modified, and maintained relational database applications
• Designed and generated reports
• Certified SBT Programmer
• Software Librarian, keeping programs up-to-date, documented and converted when necessary
• Helped reorganize and develop a new line of software for Morant Data Company
• Created technical documentation
• Created and maintained end-user documentation

EDUCATIONAL BACKGROUND

Woodbridge Senior High School
3001 Old Bridge Road, Woodbridge, Virginia 22192
Degree: H. S. Diploma
Completion Date: June 1986
Major: Vocational (Architectural & Machine Drafting / Auto Mechanics)

Strayer University, Washington, DC
Degree: Diploma
Major: Computer Information Systems, Programming
Cumulative GPA: 4.0
Summa Cum Laude

Degree: Associates Degree
Major: Computer Information Systems, Programming
Cumulative GPA: 3.80
Magna Cum Laude

Degree: Bachelors Degree
Major: Computer Information Systems, Programming
Cumulative GPA: 3.675
Cum Laude

Degree: Masters Degree
Completion Date: 09/21/2009
Major: Information Systems, Software Engineering Management
Cumulative GPA: 3.917
Summa Cum Laude

Paralegal Studies, PCDI, Norcross, Georgia, 2002-2003
SBT Programming Certification, Georgia, October 1997
Priorities & Time Management - Seminar, Crystal City, Virginia
Project Management - Seminar, Crystal City, Virginia

HONORS AND ACTIVITIES

Notary Public, State of Florida, 2009-2013
Florida Notary Association Member, 2009-
IEEE, Member, 2009-
Notary Public, Commonwealth of Virginia, 1990-1998 & 2003-2007
Girl Scouts of America - Heart of Florida Council, Previous Leader of Troop #388, Junior Girl Scouts, 2006-2007

Non-Traditional Student Role Model, Previous, Woodbridge Senior High School

• Spoke to and recruited students in middle schools for enrollment in programs non-traditional to their gender.
• Mentored students who enrolled in programs non-traditional to their gender.

VICA, Previous President, Woodbridge Senior High School

• Presided at all meetings of VICA local chapter in accordance with accepted parliamentary procedure.
• Was chairman of the Executive Council.
• Carried out such other duties vested in the presidency by the organization.
• Appointed committees and served as ex-officio member of them.
• Coordinated chapter activities and maintained contact with district officers.
• Represented the VICA local chapter officially in school-community relations.

VICA, Previous Treasurer, Virginia District V

• Cooperate with the State VICA Director in the collection of all State dues and assessment and will keep accurate records thereof.
• Was a member of the budget committee.
• Counter-signed with the State VICA Director all checks disbursed in the name of the Virginia VICA Association.
• Cooperated with the secretary by keeping an accurate membership roll.
• Prepared adequate financial statements and reports.

VICA, Previous Secretary, Woodbridge Senior High School, Automotive Section

• Kept records of all regular meetings.
• Had available for the president the agenda for all meetings.
• Wrote the communications authorized by the president.
• Counted and recorded the rising votes of the delegates or committee members.
• Cooperated with the treasurer by keeping an accurate membership roll.
• Read communications at meetings.
• Had available for each meeting the following: Record and minutes of previous meetings; List of all committees; A copy of the Virginia VICA, Inc. Constitution and By-Laws; A copy of the Official Guide for VICA.

VICA, 1st Place, Opening and Closing Ceremonies, District V Chapter

VICA, 1st Place, Mechanical Drafting, District V Chapter

(NOTE: VICA is now known as SkillsUSA)

REFERENCES

Available upon request

MSIS - Software Engineering Management Curriculum

Carol A. Harstad
Kissimmee, Florida 34759
(989) 278-8483

Strayer University Student Curriculum

[♥ My Children ♥]

Cody Cameron Otto: 03/21/1996; 14 years old, and in the 9th grade. He loves the computer, the Internet, and playing all kinds of computer, x-box, DS, play station, and more kind of games. He also likes Naruto, his iPod Touch, and his Nintendo DS. He’s a complete sweetheart as far as boys go. 99% of the time, he will do anything I ask, because he likes to help mommy.

Dominique Ty: 03/11/1997; 13 years old, and in the 8th grade. She loves to cook and help out with her baby brother. I don’t know what I’d do without her, she helps me so much, and not because I make her! She’s such a sweetheart. She loves her iPod Touch and Nintendo DS and surfing the web, and absolutely adores and misses her cousins, who moved to New York.

Cheyenne Nicole: 05/24/2000; 10 years old and in the 5th grade. She’s in the gifted program and loves it. They teach her to do all sorts of neat things she doesn’t get to do in regular class. She too, loves her Nintendo DS, her Touch-screen Multimedia player, and the Internet. She also loves to have sleep-over's and is miss social butterfly.

Joseph Daniel: 09/04/2008; 2 years old, and a complete mommy’s boy so far. He loves to watch the same shows mommy and grandma watch. He’ll only watch cartoons on rare occasion. He loved his baby swing until he outgrew it, and a few select toys. Mostly, he likes to sit on my lap and watch everything I do. He likes to stand up when you hold his hands and dance to music or when Cheyenne sings. UPDATE: Joey likes his cartoons now. He loves Thomas the Train, Sesame Street, Caillou, and Nina's night night show on Sprout TV.

[♥ Extended Family ♥]

Betty: My mom ~ 05/09/1947; What can I say about my mom, other than she's the best. She's my best friend, and I can talk to her about anything. I don't know what I'd do without her. She stays home to take care of my dad who can be quite a handful at times. She also helps me with the baby.

Dennis: My dad ~ 10/04/1945; Used to be a firefighter and then CEMT back in Virginia until he had an auto accident in 1990, which left him with a head injury. He could still mostly function, like driving, babysitting, taking his daily walks around the neighborhood, until a second auto accident, thanks to the Virginia winter weather. Now, he's like a two year old, and has early onset of Alzheimers. He wears diapers and his only activities are his walks around the inside of the house and around pool. He also likes to play Monopoly with the kids.

David: 09/23/1966; My brother ~ The most awesomest brother in the world, I think. We grew up as each others' friends, and even shared the same friends around the block and at school. He served in the US Army for several years.

Lisa: My niece ~ My little Cinderella.

Talicia: My niece ~ She has MY HAIR!! lol. My little red-headed niece, I miss her (she lives in New York).

Chana: My niece ~ The cutie littlest one. She's so smart and going to school now. I miss her soo much, too (Also in New York).

Davina: My niece ~ My brother's oldest. She lives in Virginia with her mom. I haven't seen her in like 13 years, I believe. I have seen her poetry on Poetry.com and she seems to be quite the poet. I also have her as a friend on Myspace and Facebook.

[♥ Other Family ♥]

James Andrew Cottingham ~ 08/26/1969; My ex-husband; Cody, Dominique & Cheyenne's daddy. However, they haven't seen him since May, 2006.

Thomas Michael Tetreault ~ 11/23/1974; Joseph's daddy. We were engaged to be married before Joey came along, but it didn't work out. He lives in Mississippi and we talk at least a little almost every day.

Diane Garrity - My bestie since high school. Always will be. She lives in New Jersey, but I wish we were neighbors.

Greg Kish - Met Greg online and he's one of the bestest friends anyone could ever ask for and one of the sweetest guys you'd ever wanna meet.

Carolyn Miner - I met her on Pogo.com many years ago. She's a sweetheart and like another daughter for me. While I have never met her in person, I feel like I've known her forever.

Mark Maida - He was one of the sweetest guys you'd ever wanna meet. After several years, he lost his battle with cancer and went to be with the angels on September 1, 2009. He is now my (and many others) guardian angel, looking out for us and keeping us safe.

Matthew Babcock - I've known Matt for over twenty years. We met back in high school, and I think he's another one of the sweetest guys you'd ever wanna meet.

Jennifer Lawton - My best friend when I was in Ocala. I moved south, then she moved to Arkansas. :( Now, I don't get to visit with her and the children anymore.

[♥ Our Pets ♥]

Keli - RIP. My dog when I was in high school and after. I have to mention her here because she was the best doggie I ever had and she'll always be with me as my angel doggie.

Garo: Dominique's doggy. Believed to be about 2 years old, red haired male doggy. He's one the best dogs we've ever had. Extremely well mannered and loves everyone, including all kinds of other animals.

Cujo: She's actually my brother's black lab. She's getting up in age and a little persnickety at times, but she's a great doggie and gets along with everyone

Moo Cow: One of our kitties.

Lion Head: Another kitty.

We also have two rabbits and a dove.

I used to have tons of drawings and paintings. However, due to issues with my ex-husband, ALL those drawings were left in Las Vegas, and God only knows who has them now. Since then, I haven't been too inclined or motivated to do many drawings or paintings. I guess it's time I started my collection over. I mean, it's been 11 years...

This was a boat I drew. I scanned it into the computer, then lightened it to use as a background on previous websites.

History (This section obtained in its entirety from http://www.sacred-destinations.com/france/chartres-cathedral)

According to tradition, Chartres Cathedral has housed the tunic of the Blessed Virgin Mary, the Sancta Camisia, since 876. The relic was said to have been given to the cathedral by Charlemagne, who received it as a gift during a trip to Jerusalem. Because of this relic, Chartres has been a very important Marian pilgrimage center and the faithful still come from the world over to honor it.

The present cathedral is one of several French Gothic masterpieces built because fire had destroyed its predecessors. After the first cathedral of any great substance burnt down in 1020, a glorious new Romanesque basilica with a massive crypt was built under the direction of Bishop Fulbert and later Geoffroy de Lèves.

The cathedral survived a fire in 1134 that destroyed much of the rest of the town, but was not so lucky on the night of June 10, 1194, when lightning ignited a great fire that destroyed all but the west towers, the façade and the crypt.

The people despaired when it seemed that the Sancta Camisia had also perished in the fire. But three days later it was found unharmed in the treasury, which the bishop proclaimed was a sign from Mary herself that another, even more magnificent, cathedral should be built in Chartres. Donations came in from all over France and rebuilding began almost immediately in 1194. The people of Chartres volunteered to haul the necessary stone from quarries 5 miles away.

The construction project used the plans laid out by the first architect in order to preserve the harmonious aspect of the cathedral. Work began first on the nave and by 1220 the main structure was complete, with the old crypt, the west towers and the west facade incorporated into the new building. On October 24, 1260, the cathedral was finally dedicated in the presence of King Louis IX and his family.

Chartres Cathedral was never destroyed nor looted during the French Revolution and the numerous restorations never have altered its glorious beauty. It always stayed the same: a great triumph of Gothic art.